Work

Projects

A selection of my past UX projects, focusing on usability, accessibility, and thoughtful design.

Illustration of eight different websites on different devices merging into one larger website
Merging eight websites into one
Homepage navigation | UX design
Refining homepage navigation to ensure 600,000 residents could easily access council services after a major local government merger.
Illustration of an IT help centre being catapulted out of the solar system
IT help centre redesign
Home & search redesign | UX/UI design
Redesigning ‘Get IT Help’ to turn frustration into clarity—improving usability for 10,000 employees while reducing IT support demand.
Illustration of form pages on a mobile device with a magnifying glass enlarging one device
Good forms = fewer calls
Form design | UX writing & content design
Improving online forms to make essential services more accessible, efficient, and user-friendly.

Other services

Alongside UX design, I offer UX audits, accessibility audits, and illustration services to help you improve usability, compliance, and visual impact.

UX audits

I will:

  • Identify friction points & conversion blockers
  • Provide research-backed insights & recommendations
  • Give you actionable fixes to improve user journeys
  • Be a fresh, unbiased perspective on your UX
Learn more about UX audits
Accessibility audits

I will:

  • Review your compliance with global accessibility standards
  • Uncover barriers & improve usability for all users
  • Provide actionable recommendations & accessibility statement
  • Test using automated & manual methods
More info coming soon
Digital illustration

I will:

  • Create concept-driven, unique illustrations
  • Illustrate images that make complex ideas easy to understand
  • Tailor illustrations to your brand or project's needs
  • Visually communicate ideas with impact
More info coming soon